Civil Mediation
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From Conflict to Cooperation : How to Mediate a Dispute
by Beverly Potter, Phil Frank
 With "Conflict to Cooperation: How to
Mediate a Dispute," Potter has produced a superb guide to mediating disputes that
will appeal to many readers including managers, teachers, parents, and especially those
directly involved in mediation such as law enforcement agents and attorneys. Potter's
focus here is to give the mediator pragmatic, step-by-step approaches to gathering
information, controlling the opposing parties, using active listening and body language,
and making a decision about the dispute. This excellent source can serve as a basic
training manual for those involved in mediating disputes...Developed with business and
academic involvement, Potter's handbook is highly recommended, especially for libraries in
communities with dispute-resolution centers." Library Journal
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The Mediation Process : Practical Strategies for Resolving Conflict
(Jossey-Bass Conflict Resolution Series)
by Christopher W. Moore
 While labor, family, and divorce
conflicts made up the major part of mediation practice a decade ago, the field has
exploded in recent years to include a range of commercial, interpersonal, public, and
international arenas. Originally published in 1986 and considered the best resource in the
field, this long-awaited new edition has been revised and expanded.
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The Mediation Kit : Tools to Solve Disputes
by J. W., Jr. Zeigler, J. W. Zeigler Jr
 Even the most bitter civil disputes can often be
worked out with the help of a neutral mediator. Unlike an arbitrator, the mediator has no
power to render a decision but tries to assist the conflicting parties to negotiate their
differences. This kit is a valuable resource for those looking to avoid court action
through mediation.
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When Talk Works : Profiles of Mediators
by Deborah M. Kolb
 Through twelve in-depth profiles of
professional and volunteer mediators, this book goes behind the scenes to show how
accomplished mediators deal with routine and difficult situations.
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Paperback - 512 pages Reprint edition
(August 1997)
Jossey-Bass Publishers; ISBN: 0787910902 ;
Dimensions (in inches): 1.31 x 8.99 x 5.99
- Environmental
Dispute Resolution (Environment, Development, and Public Policy. Environmental Policy and
Planning)
- Lawrence S. Bacow, Michael Wheeler (Photographer) / Hardcover / Published 1984
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 Getting to Resolution : Turning Conflict into Collaboration
~ - Stewart Levine / Hardcover / Published 1998
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It is not conflict that undermines our ability to forge successful business and
personal relationships, but rather our inability to reach true resolution of conflict. The
cost in time, money, resources, lost opportunity, and emotion is staggering.
In Getting to Resolution, Stewart Levine gives readers an exciting new set of tools for
resolving personal and business conflicts. Marriages run amuck, neighbors at odds with one
another, business deals gone sour, and the pain and anger caused by corporate downsizing
and layoffs are just a few of the conflicts he addresses.
Levine rejects the adversarial model for legal settlement: "If both sides are
unhappy, you probably have a good settlement." Resolution, he maintains, provides
relief and completeness for both sides. No one goes away unhappy. Effective resolution
stops anger and resentment cold, drastically cutting the emotional cost and allowing both
sides to return to productive, satisfying, functional relationships. Levine goes beyond
existing publications by offering more than just new ideas and approaches. He provides
specific models that take readers step-by-step through the twin processes of crafting
collaborative agreements and resolving conflicts. His unique 7-step model works to resolve
conflicts that arise in everyday business and personal relationships. He offers tools to
get right to the core of every conflict-the painful breakdown of communication and
disappointment between two people or groups.
 Gifted Children and the Law : Mediation, Due Process, and Court Cases
Frances A. Karnes, et al / Paperback / Published 1991
Our Price: $20.00
Reports and synthesizes the results of all reported legal actions concerning education of
gifted and talented children. Since there is no federal mandate, the legal conflicts have
been settled at the state or local level. Parents are encouraged to seek mediation and due
process hearings, and specific guidance is given to do this.
The Possibility of Popular Justice : A Case Study of Community Mediation
in the United States (Law, Meaning, and Violence)
Sally Engle Merry, et al / Paperback / Published 1995
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Contract, Guanxi and Dispute Resolution in China (Chinese Law - Social,
Political Historical and Economic Perspectives , Vol 3)
Tahirih V. Lee(Editor) / Hardcover / Published 1997
Our Price: $90.00 (Special Order)
 An
Evaluation of Mediation and Early Neutral Evaluation Under the Civil Justice Reform Act
James S. Kakalik(Editor), et al / Paperback / Published 1996
Our Price: $20.00 (Special Order)
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Professional Mediation of Civil Disputes
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Robert Coulson / Paperback / Published 1984
Our Price: $7.50 + $1.35 special surcharge (Special Order)
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Settlement Week : A Practical Manual for Resolving Civil Cases Through
Mediation (A Bna Special Report)
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Harold Paddock / Paperback / Published 1990
Our Price: $95.00 (Special Order)
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