Welcome to the JeanMunroe.Com Mediation Book Reviews and Bookstore. We offer these mediation related books and resources in association with Amazon.com.

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From Conflict to Cooperation : How to Mediate a Dispute
by Beverly Potter, Phil Frank
With "Conflict to Cooperation: How to Mediate a Dispute," Potter has produced a superb guide to mediating disputes that will appeal to many readers including managers, teachers, parents, and especially those directly involved in mediation such as law enforcement agents and attorneys. Potter's focus here is to give the mediator pragmatic, step-by-step approaches to gathering information, controlling the opposing parties, using active listening and body language, and making a decision about the dispute. This excellent source can serve as a basic training manual for those involved in mediating disputes...Developed with business and academic involvement, Potter's handbook is highly recommended, especially for libraries in communities with dispute-resolution centers." Library Journal

List Price: $14.95
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The Mediation Process : Practical Strategies for Resolving Conflict (Jossey-Bass Conflict Resolution Series)
by Christopher W. Moore
While labor, family, and divorce conflicts made up the major part of mediation practice a decade ago, the field has exploded in recent years to include a range of commercial, interpersonal, public, and international arenas. Originally published in 1986 and considered the best resource in the field, this long-awaited new edition has been revised and expanded.

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The Mediation Kit : Tools to Solve Disputes
by J. W., Jr. Zeigler, J. W. Zeigler Jr
Even the most bitter civil disputes can often be worked out with the help of a neutral mediator. Unlike an arbitrator, the mediator has no power to render a decision but tries to assist the conflicting parties to negotiate their differences. This kit is a valuable resource for those looking to avoid court action through mediation.

List Price: $19.95
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When Talk Works : Profiles of Mediators
by Deborah M. Kolb
Through twelve in-depth profiles of professional and volunteer mediators, this book goes behind the scenes to show how accomplished mediators deal with routine and difficult situations.

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Paperback - 512 pages Reprint edition (August 1997)
Jossey-Bass Publishers; ISBN: 0787910902 ; Dimensions (in inches): 1.31 x 8.99 x 5.99